CONTACT US
Last Updated: June 2026
At SANOZZY, customer satisfaction is at the heart of everything we do. Whether you have questions about our products, need assistance with an order, or would like to learn more about our brand, our team is here to help.
We are committed to providing prompt, professional, and friendly support to customers worldwide.
CUSTOMER SUPPORT
For questions regarding:
• Orders
• Shipping & Delivery
• Returns & Refunds
• Product Information
• Account Assistance
• General Inquiries
Please contact our Customer Support Team:
Email:
support@sanozzy.com
Response Time:
Within 24–48 Business Hours
Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (CET)
BUSINESS INQUIRIES
For partnership opportunities, media requests, wholesale inquiries, collaborations, and other business-related matters:
Email:
business@sanozzy.com
MARKETING & COLLABORATIONS
Interested in collaborating with SANOZZY?
We welcome inquiries from:
• Content Creators
• Influencers
• Brand Ambassadors
• Beauty Professionals
• Marketing Partners
• Retail Partners
Email:
partnerships@sanozzy.com
ORDER SUPPORT
To help us assist you faster, please include the following information when contacting us regarding an order:
• Full Name
• Order Number
• Email Address Used During Purchase
• Detailed Description of Your Inquiry
Including this information allows our support team to resolve your request as quickly as possible.
WORLDWIDE CUSTOMER SERVICE
SANOZZY proudly serves customers across:
• United States
• Canada
• United Kingdom
• Europe
• Australia
• New Zealand
• Asia-Pacific
• Middle East
• International Markets
Our support team is dedicated to helping customers around the world with professional and reliable service.
FREQUENT RESPONSE TIMES
General Questions:
24–48 Business Hours
Order Support:
24–48 Business Hours
Shipping Questions:
24–48 Business Hours
Returns & Refund Requests:
2–5 Business Days
Partnership Requests:
3–7 Business Days
CUSTOMER SATISFACTION
Our goal is to provide a premium shopping experience from the moment you visit our website until your order arrives at your doorstep.
Every customer inquiry is important to us, and we continuously strive to improve our products, services, and support experience.
Thank you for choosing SANOZZY.
Inspired by Swiss Excellence.
Crafted for Modern Beauty.
Trusted Worldwide Since 2010.
SANOZZY
Customer Support:
support@sanozzy.com
Business Inquiries:
business@sanozzy.com
Partnerships:
partnerships@sanozzy.com
